Patient Policies 

Your Treatment

Treatments take place in a peaceful, private, comfortable environment.  Your visit will begin by discussing health history and your specific goals for treatment, and in addition the intake will include pulse taking and tongue observation.  Upon assessing your health condition, I may select from a variety of techniques to complement your acupuncture treatment.  These techniques include: tui na massage, cupping, gua sha, moxibustion heat therapy, electro acupuncture or qi gong rehabilitation.  Your treatment may also include dietary and exercise planning that will complement your acupuncture.  Treatments will range from 60-90 minutes.  To get the most out of your treatment, please take time to relax and reflect both during and after.  Following treatment, it is best to keep work or exercise to a minimum for several hours.  My goal is to provide you with the knowledge and tools to support your healing and I encourage patient participation with any questions and feedback. 

Preparation 

​When possible, please print out the Initial Health History Forms, and fill them out before coming to your first appointment.  If you are unable to print the forms, please arrive 15 minutes in advance of your scheduled appointment time to fill out the forms.  Also, please remember to provide a list of any and all medications and or supplements that you are currently taking (with dosage).  We request that you eat a snack or a small meal with in two hours your scheduled treatment time.

Your Arrival 

My Address is 2296 US-70, 28778.  There is plenty of parking! 
Please make your self comfortable in the chairs in the lobby, and I will come get you at your scheduled appointment time. 

Herbal Medicine

Chinese herbal medicine is tailored to the needs of each patient and used to treat both acute and chronic conditions.  Primary options for herbal treatments are the use of teas, tinctured liquid extracts, teapills, powders, topical liniments and patches and essential oils.  I  may recommend herbal medicine, which you may choose to purchase for your treatment.

​Scheduling and Payment Policies

  • Office hours are by appointment only and you can schedule 1) online at ashleykuper.com 2) send me an email at [email protected] 3) Call 786-247-4625. 
  • A 24 hour notice is required for cancellation, otherwise you will be billed for the full cost of the appointment
  • If you are late to your appointment, that appointment will be shortened in order to complete the treatment at the scheduled time.
  • Full payment is expected at time of service.  We accept cash, check, and major credit cards.  There is a $25 fee for returned checks.
  • We do not accept Insurance at this time.  A receipt for your office visit with all required coding will be provided upon request; you have the option to check with your insurance carrier to see if reimbursement is possible.